Privacy Policy
Last updated: February 17, 2026
1. Introduction
Flames Ware ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or submit information through our contact or lead forms.
By using our website or submitting your information, you agree to the practices described in this policy.
2. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Description of requested services (website, mobile apps, graphics, marketing etc.)
Automatically Collected Information
- IP address
- Browser type
- Device information
- Usage data
3. How We Use Your Information
- Respond to inquiries
- Provide quotes and consultations
- Provide requested services
- Send service updates and support messages
- Schedule meetings or calls
- Communicate about active projects
- Improve our services
We do NOT send unsolicited marketing messages.
4. SMS Messaging & 10DLC Compliance
If you provide your phone number, you may receive SMS messages from Flames Ware related to your inquiry or services.
- Appointment confirmations
- Project updates
- Support communication
- Service notifications
- Service follow-ups
Message Frequency: Varies based on interaction
Message & Data Rates: May apply
Opt-Out: Reply STOP, CANCEL, END, or QUIT
Help: Reply HELP or email info@flamesware.com
5. Consent to Receive SMS
By submitting your phone number through our website forms or providing it during communication, you consent to receive conversational SMS messages from Flames Ware related to your inquiry or services. SMS consent is not required to purchase services.
6. No Sharing or Selling of Personal Information
We do not sell, rent, or share your personal information, including phone numbers, with third parties or affiliates for marketing or lead generation purposes.
Your information is used solely to communicate with you and provide requested services.
7. Data Sharing
We may share data only with internal staff or service providers necessary to operate our business (hosting, CRM, communication platforms). All providers must keep your information confidential.
8. Data Retention
We retain your data only as long as necessary to provide services and comply with legal obligations. You may request deletion at any time.
9. Your Privacy Rights
- Access your data
- Correct your data
- Delete your data
- Withdraw consent
Contact: info@flamesware.com
10. Security
We implement reasonable administrative and technical safeguards to protect your personal information.
11. Children's Privacy
Our services are not intended for individuals under 13 years old.
12. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
13. Contact Information
Email: info@flamesware.com
Website: https://flamesware.com